In the enthusiasm for testing a product, application or software, the Testing teams remain focused on keeping a check on the technology rather than the testing of the usefulness of the system. Testing should comprehend and understand how the end user feels too. Testing in today’s world is all about the User Experience. Usability Testing is quite simply testing out the software of users themselves.

When a product or service is evaluated in accordance with the feedback received from the testing done by users, it is known as usability testing. In such testing, contributors attempt to finish representative tasks and the observers keep a check and make notes. The aim for such exercise is to find out usability issues, collect subjective and calculable data and resolve the need of the issues for the product.

 

For a useful usability test one need to have a concrete test case and a dedicated team of participants. They must then study and give an account of their findings.

 

In such kind of testing the ease with which the User Interfaces can be used and the user friendliness of the interfaces are checked using various strategies.

 

• Usability Testing is a Black Box testing method.
• It discloses whether users feel at ease with the software taking into consideration various factors

• • Flow
  • Navigation
  • Design
  • Speed
  • Features
  • Device

 

Features Tested by Usability Testing

 

Usability Testing checks to what extent the features of the Software are usable and the amount of effort required by the user to understand the software. All in all it determines the user friendliness of the product.

 

Understandability

 

A good Usability Test should be able to tell how easily the users can complete the basic tasks when they first come across the interface. It should also point out how comprehendible orientation exercises such as User Onboarding exercises made available with the software are.

 

Efficiency

 

This test should measure how swiftly a skilled user can finish the tasks without a waiting time, with the perfect speed as expected.

 

Recollection

 

It is very important that is it easy for the users to use the product after a certain time gap of not using it. A good test also gives a feedback of this aspect too.

 

Error Combating Abilities

 

Usability Tests should determine and indicate how the software reacts when an error is made by the user, and how easily the system and the user recovery from them.

 

Types of Usability Testing

 

Comparative Usability Testing

 

This type of testing is done when a comparative check has to be done between two websites. Such a test is needed to do a comparison between websites of the peers or competitors. It can also be applied to compare two models of software to check out which confirms to the best practices.

 

Explorative Usability Testing

 

Explorative usability testing predicts what features matter in a software and which should be added to fulfill the user expectations. User responses are checked for an assortment of tasks based on real life scenarios. Missing features can be integrated into the software and the software itself can be made more comprehensive easily.

 

Usability Evolution Testing

 

The testing done for an updated service or an upgrade, pre or post-launch is often known as Usability Evolution Testing. Such tests helps the testing team to analyze what a user feels about the new interface. This test also determines how easy it is for the user to adapt to the newly integrated features of the software.

 

In a Nutshell

 

A competent testing team today has a big challenge to face. Besides keeping the software error free, it should determine how enjoyable the complete experience is as well. A good user experience reflects the usefulness of the system and the lucidness of the approach. Usability Testing is a category of testing requiring deep knowledge of the human psyche more than anything else.

 

Our Software Testing Services ensure a right mix of Manual and Automated Testing and provide support through the Testing Life Cycle. The unbiased test reports help smoother implementations with near zero post-delivery defects and higher customer satisfaction.

 

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